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IMPORTANT INFORMATION RE CORONAVIRUS

Please see note below; If you have any symptoms mentioned, please do not come into the surgery.

PLEASE NOTE: ONLINE APPOINTMENT BOOKING HAS BEEN TEMPORARILY SUSPENDED DUE TO CORONAVIRUS AS WE CANNOT TRIAGE PATIENTS BOOKING VIA THIS METHOD. All appointment requests will be triaged. For advice or sick notes, please click on the eConsult link below or request a telephone consultation.

If you are given a face to face appointment, please be aware that you will need to wear a face covering (mask or scarf etc) and also only the person with the appointment will be allowed into the surgery unless there is a medical need for a chaperone. Thank You for your patience.

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IMPORTANT MESSAGE FROM CHEVELEY PARK MEDICAL CENTRE

Dear Patient

Thank you for all your support and understanding during lockdown. As our economy is opening up, the NHS is still experiencing unprecedented pressures and demand. Hospitals have not restarted all their usual services. We at Cheveley Park Medical Centre are working extremely hard to give you the best service we can whilst maintaining rigorous hygiene and social distancing standards.

 

We are currently experiencing enormous telephone demand and now allocate timed telephone slots, which will operate the same way as an appointment, if you miss your call you will not be called back, so please ensure we have the correct contact details and that you are available for the call. There are ways you can help us cope with this challenging time by: 

  1. Ordering your prescription online and on time – it takes 2 working days to process a prescription.
  2. Booking your non-urgent telephone appointment online.

  3. Use our e-consultation service (available via our website www.cheveleyparkmedicalcentre.co.uk ) for all fit note requests, medication queries and minor ailments (eg rashes, hayfever etc).

  4. Considering the most appropriate service to use such as: www.nhs.uk, pharmacies, online 111, opticians, dentist.

    Thank you for your co-operation.Drs Jeffery & Telford

 

CANCER CARE

A helpline has been set up for patients attending CDDFT who may be worried about accessing their treatment or investigative appointments during the COVID-19 pandemic. This number can be called by patients or practices for cancer-related appointment advice.

01207 594 466

On-line prescription requests save time and face to face contact. Register for online access now - ring reception for details.

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