Information to be published | How the information can be obtained | Cost |
Class1 - Who we are and what we do (Organisational information, structures, locations and contacts) - This will be current information only. Cheveley Park Medical Centre provides general medical services to patients in the geographical area of Durham. A more detailed guide to the geographical area is available on the practice website and the NHS Choices website. | Practice Leaflet and website (www.cheveleyparkmedicalcentre.co.uk) NHS Choices website (https://www.nhs.uk/pages/home.aspx) | Free |
Doctors in the practice | As above & NHS Choices website | Free |
Contact details for the practice (named contacts where possible with telephone number and email address (if used)) | As above & NHS Choices website | Free |
Opening hours | Practice leaflet and website | Free |
Other staffing details | Practice leaflet and website | Free |
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Class 2 – What we spend and how we spend it (Financial information relating to projected and actual total practice funding. Current and previous financial year as a minimum NB There may be circumstances when material cannot be released because it is confidential or commercial info. or the appropriate person within the practice has taken the view that it may be prejudicial to the conduct of practice affairs | Practice or North Durham CCG, Finance Dept. | Free |
Total cost to the CCG of our contracted services. | North Durham CCG | Free |
Audit of NHS income | North Durham CCG | Free |
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Class 3 – What our priorities are and how we are doing (Strategies and plans, performance indicators, audits, inspections and reviews) Our mission is to provide the highest possible standard of care to all of our patients. Current and previous year as a minimum | Cheveley Park Medical Centre, Practice Manager | Free |
Developments in line with Primary Care Organisation priorities | North Durham CCG 5 year plan | Free |
Plans for the development and provision of NHS services | As Above | |
Quality and Outcomes (QoF) achievement | Practice or www.qof.ic.nhs.uk | Free |
Continued participation in Enhanced Services | Hard copy by request to Practice Manager | Free |
Performance and what our patients think of us from Patient Satisfaction Questionnaire/Friends and Family Test | Practice hard copy via Practice Manager, website and www.nhschoices.nhs.uk | Free |
Increase access for patients with extended hours | Hard copy by request to Practice Manager | Free |
Expansion of internet facilities for ordering repeat medications and making/cancelling advance GP appointments | Hard copy by request to Practice Manager | Free |
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Class 4 – How we make decisions (Decision making processes and records of decisions) All issues regarding the Practice and any changes are discussed at the appropriate level of meeting. All meetings and decisions are evidenced in minutes. Current and previous year as a minimum | Cheveley Park Medical Centre, Practice Manager | Free |
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Class 5 – Our policies and procedures (Current written protocols, policies and procedures for delivering our services and responsibilities) NB Decisions taken at meetings will be evidenced in minutes. Minutes containing commercially sensitive or data protection information will not be within the Publication Scheme and are purely for key personnel within the Practice. General minutes of meetings may be requested through the Publication Scheme Current and previous year as a minimum | Cheveley Park Medical Centre, Practice Manager | Free |
Policies and procedures about the employment of staff | Cheveley Park Medical Centre, Practice Manager | Free |
Equality and diversity policy | Cheveley Park Medical Centre, Practice Manager | Free |
Health and safety policy | Cheveley Park Medical Centre, Practice Manager | Free |
Complaints procedures (including those covering requests for information and operating the publication scheme) | Cheveley Park Medical Centre, Practice Manager | Free |
Data protection policies | Cheveley Park Medical Centre, Practice Manager | Free |
Policies and procedures for handling requests for information | Cheveley Park Medical Centre, Practice Manager | Free |
Patients’ charter | Cheveley Park Medical Centre, Practice Manager, displayed in reception and website | Free |
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Class 6 – Lists and Registers Currently maintained lists and registers only Patient lists are maintained using EMIS Web which is fully computerised and paperless. Currently the practice has approximately 4304 patients. | None available to the public | N/A N/A |
Any publicly available register or list | None held | N/A |
Chronic Disease prevalence | North Durham CCG | N/A |
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Class 7 – The services we offer (Information about the services we offer, including leaflets, guidance and newsletters produced for the public) Current information only | Practice Leaflet, practice website, NHS Choices website, waiting area and Practice Manager | Free |
The services provided under contract to the NHS | Practice Leaflet and website | Free |
Charges for any non NHS services (completing reports etc.) | Practice website, waiting area, verbally or in writing depending on timescale | Free |
Information leaflets Practice information leaflet. We also have leaflets supplied by other NHS organisations, charities and voluntary organisations on display in the waiting areas. | Hard copies by request, website and waiting area | Free |
Out of hours arrangements When the practice is closed ‘Out of Hours Care’ for urgent medical services is provided by an ‘Out of Hours’ service arranged by North Durham CCG. Accidents and emergencies occurring outside the surgery should be directed to 111. | Practice Leaflet, website and OOH telephone message | Free |