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Patient survey: Diabetes education for people diagnosed with Type 2 diabetes

Dedicated diabetes education sessions happen all across the country, however attendance is low.  We would like to understand why this is, and what steps we can make to improve the uptake.  Current uptake nationally is approximately 7% for people diagnosed with Type 2 diabetes.   We know diabetes education is one of two diabetes indicators Clinical Commissioning Groups (CCG) are measured on and this is reported in the CCG Improvement and Assessment Framework. 

We are inviting patients to complete a survey about diabetes education to provide invaluable experience and insight into what the incentives and challenges are as well as considering different options for delivery of the education.  

We are inviting people diagnosed with Type 2 diabetes to complete this survey. To complete, please click on link below:

The survey is voluntary and anonymous.  It should take a few minutes to complete and the survey will close on Monday 10th September 2018.

Paper copy surveys are available.  Should people with diabetes wish to talk to someone about this survey please contact NHS Northern England Diabetes Clinical Network team by email or telephone number Tel: 0113 825 3307.

Feedback is very important in helping to shape this piece of work

In addition to our permanent members of staff we may have up to three junior doctors attached to our practice.  These doctors are with us from 4 to 6 months and this forms and important part of their training.

You may notice that these doctors need to discuss your case with a more senior doctor, and will from time to time video their surgery or have another doctor sit in on their surgery.  This is all part of their training and the assessment process. You will be asked for your permission at all times if your consultation is being recorded or if another doctor will be sitting in.


Dr Caroline L Jeffery (f)
M.B.ChB., M.R.C.G.P.
Dr Jeffery is the senior partner in the practice. She graduated from Glasgow University in 2004. Since then she has worked in the Newcastle and County Durham area. She joined the Practice In April 2009 and became a partner in 2010 and a GP Trainer in 2013. Dr Jeffery’s interests include chronic pain, women’s health and child care.

Dr Niamh K Telford (f)
M.B; Bch; B.A.O; M.R.C.G.P; D.F.S.R.H
Dr Telford is a partner in the practice.  She graduated from Dublin University in 2003. She has worked in the Newcastle area prior to joining our practice in 2012 and became a partner in May 2014. Dr Telford became a GP Trainer in 2015. She is interested in COPD and palliative care.

Dr Nikki Roussak (f)
Dr Roussak graduated from Newcastle University in 2007. After spending time at the practice as a GP Trainee, she joined the practice as a salaried GP in 2013. She is interested in dermatology and minor surgery.

Dr Paul Manjooran (m)
Dr Manjooran graduated from Leeds university in 1999.  Previously he has worked in Scotland, North Yorkshire, Newcastle and more recently the Durham Area. Dr Manjooran is also a GP Trainer and his particular interests are in men’s health, diabetes, minor surgery, ENT and orthopaedics.

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