The Links Belmont Durham, DH1 2UWTel: 0191 386 4285
REPEAT PRESCRIBING ORDERING SERVICE
The NHS across County Durham and the Tees Valley are making changes to the way you can order your repeat prescription.
Your community pharmacy will no longer be able to order your repeat medication, but you will be able to order your repeat medication directly with the practice, using the repeat ordering slip or online.
There is nothing to worry about - you will still receive the medication that you need.
If you order your repeat prescription directly from the GP practice this change will not affect you.
These changes will take effect from Monday 2nd September 2019.
Please ensure you order your repeat prescriptions when you have about 7 days of medication left and only order the medicines you need.
If you still want your community pharmacy to collect and deliver your prescription, please ensure you inform your chosen pharmacy.
PLEASE NOTE THAT THE LAST SURGERY OPENING DAY BEFORE CHRISTMAS IS FRIDAY 22nd DECEMBER.
TO ENSURE YOU RECEIVE YOUR PRESCRIPTION FOR REPEAT MEDICATION BEFORE THE CHRISTMAS BREAK, PLEASE ENSURE YOU SUBMIT IT BY WEDNESDAY 20th DECEMBER
WE CANNOT GUARANTEE THAT REQUESTS SUBMITTED AFTER THIS TIME WILL BE PROCESSED BEFORE THE SURGERY CLOSES ON FRIDAY 22nd DECEMBER.
If the Doctor has decided that you may have some of your regular medication without seeing him/her each time, the right hand side of your prescription will have a list of those items.
To obtain a new prescription, bring or post this slip to the surgery a few days before treatment runs out. We have a prescription post box at the reception desk to save you queuing. You can also order your repeat prescription on-line (age over 16 only). Please ask the receptionist for a registration form containing a password to access the facility.
Because of the risk of errors, repeat prescription requests cannot be taken by telephone.
The practice policy is that repeat prescriptions will be available to collect from reception no later than 48 hours from the time they are received. If you enclose a stamped addressed envelope for the prescription to be posted out to you, please allow time for postal delays. You will still have to see the Doctor at intervals as he/she requests, in order to check the effect of the treatment. For medicines you require that are not on this slip, please make an appointment to see the Doctor or request a telephone consultation.
When collecting your prescription, we will check that you are the correct person collecting the correct prescription.
The practice now has the ability to send your prescription straight to the pharmacy of your choice electronically. This will mean that you do not need to return to the surgery to collect the prescription, although you will still need to bring it to the surgery or request online. You will need to nominate a pharmacy in order for this to happen. This can be done by completing a form at the surgery or at your preferred pharmacy. If you have nominated a pharmacy, all future repeat prescriptions will automatically be sent there for you to collect. The 48 hour policy remains the same for electronic prescriptions. Please allow additional time for your nominated pharmacy to dispense your prescription before collection.
Please find nomination form below to print off and return to either the surgery or nominated pharmacy:
Pharmacy Nomination Form
If you have controlled drugs on your repeat prescription, please note that these cannot be sent electronically and will still need to be collected from the surgery.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Copyright 2006 - 2019 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's