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Patient survey: Diabetes education for people diagnosed with Type 2 diabetes

Dedicated diabetes education sessions happen all across the country, however attendance is low.  We would like to understand why this is, and what steps we can make to improve the uptake.  Current uptake nationally is approximately 7% for people diagnosed with Type 2 diabetes.   We know diabetes education is one of two diabetes indicators Clinical Commissioning Groups (CCG) are measured on and this is reported in the CCG Improvement and Assessment Framework. 

We are inviting patients to complete a survey about diabetes education to provide invaluable experience and insight into what the incentives and challenges are as well as considering different options for delivery of the education.  

We are inviting people diagnosed with Type 2 diabetes to complete this survey. To complete, please click on link below:

https://www.surveymonkey.co.uk/r/R2V78X5

The survey is voluntary and anonymous.  It should take a few minutes to complete and the survey will close on Monday 10th September 2018.

Paper copy surveys are available.  Should people with diabetes wish to talk to someone about this survey please contact NHS Northern England Diabetes Clinical Network team by email england.northerndiabetes@nhs.net or telephone number Tel: 0113 825 3307.

Feedback is very important in helping to shape this piece of work

IMPORTANT NOTICE:

PLEASE NOTE THAT THE LAST SURGERY OPENING DAY BEFORE CHRISTMAS IS FRIDAY 22nd DECEMBER.

TO ENSURE YOU RECEIVE YOUR PRESCRIPTION FOR REPEAT MEDICATION BEFORE THE CHRISTMAS BREAK, PLEASE ENSURE YOU SUBMIT IT BY WEDNESDAY 20th DECEMBER

WE CANNOT GUARANTEE THAT REQUESTS SUBMITTED AFTER THIS TIME WILL BE PROCESSED BEFORE THE SURGERY CLOSES ON FRIDAY 22nd DECEMBER.

THANK YOU

Repeat Prescriptions

Nice_vlue_pillsIf the Doctor has decided that you may have some of your regular medication without seeing him/her each time, the right hand side of your prescription will have a list of those items.

To obtain a new prescription, bring or post this slip to the surgery a few days before treatment runs out. We have a prescription post box at the reception desk to save you queuing. You can also order your repeat prescription on-line (age over 16 only). Please ask the receptionist for a registration form containing a password to access the facility.

Because of the risk of errors, repeat prescription requests cannot be taken by telephone.

The practice policy is that repeat prescriptions will be available to collect from reception no later than 48 hours from the time they are received. If you enclose a stamped addressed envelope for the prescription to be posted out to you, please allow time for postal delays. You will still have to see the Doctor at intervals as he/she requests, in order to check the effect of the treatment. For medicines you require that are not on this slip, please make an appointment to see the Doctor or request a telephone consultation.

When collecting your prescription, we will check that you are the correct person collecting the correct prescription.

ELECTRONIC PRESCRIPTIONS

The practice now has the ability to send your prescription straight to the pharmacy of your choice electronically.  This will mean that you do not need to return to the surgery to collect the prescription, although you will still need to bring it to the surgery or request online.  You will need to nominate a pharmacy in order for this to happen.  This can be done by completing a form at the surgery or at your preferred pharmacy.  If you have nominated a pharmacy, all future repeat prescriptions will automatically be sent there for you to collect.  The 48 hour policy remains the same for electronic prescriptions.  Please allow additional time for your nominated pharmacy to dispense your prescription before collection. 

Please find nomination form below to print off and return to either the surgery or nominated pharmacy:

Pharmacy Nomination Form

If you have controlled drugs on your repeat prescription, please note that these cannot be sent electronically and will still need to be collected from the surgery.

 
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