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Patient survey: Diabetes education for people diagnosed with Type 2 diabetes

Dedicated diabetes education sessions happen all across the country, however attendance is low.  We would like to understand why this is, and what steps we can make to improve the uptake.  Current uptake nationally is approximately 7% for people diagnosed with Type 2 diabetes.   We know diabetes education is one of two diabetes indicators Clinical Commissioning Groups (CCG) are measured on and this is reported in the CCG Improvement and Assessment Framework. 

We are inviting patients to complete a survey about diabetes education to provide invaluable experience and insight into what the incentives and challenges are as well as considering different options for delivery of the education.  

We are inviting people diagnosed with Type 2 diabetes to complete this survey. To complete, please click on link below:

https://www.surveymonkey.co.uk/r/R2V78X5

The survey is voluntary and anonymous.  It should take a few minutes to complete and the survey will close on Monday 10th September 2018.

Paper copy surveys are available.  Should people with diabetes wish to talk to someone about this survey please contact NHS Northern England Diabetes Clinical Network team by email england.northerndiabetes@nhs.net or telephone number Tel: 0113 825 3307.

Feedback is very important in helping to shape this piece of work

Dear Patient,

patient surveyWe would like your input on how we can improve our services to you and how you perceive our surgery and staff. 

In 2011/12 we developed a virtual patient participation group (PPG) which always welcomes new members.  We ask the members of the group questions and opinions from time to time, such as what you think about our opening times or local services. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We would like to gather more patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups. We currently have 25 members which we hope to increase in the coming year.

The recent Patient Survey was created with input from members of the PPG, who also commented on the survey results and report.  The first face to face PPG meeting took place on 12th March 2013 and subsequent meetings have had an improved patient turnout.  We hope this is an ongoing trend and more patients will be available to attend future meetings which are now held on a quarterly basis. We welcome any new members. 

A report on the initial development and involvement of the PRG can be accessed via the link below and via the Survey Report link:-

Patient Reference Group Report and Survey Action Plan March 2012

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 

We will be in touch shortly after we receive your form. Please note that this is not a forum for complaints and that no medical information or questions will be responded to.

 

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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