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Noticeboard

IMPORTANT ANNOUNCEMENT

REPEAT PRESCRIBING ORDERING SERVICE

The NHS across County Durham and the Tees Valley are making changes to the way you can order your repeat prescription.

Your community pharmacy will no longer be able to order your repeat medication, but you will be able to order your repeat medication directly with the practice, using the repeat ordering slip or online.

There is nothing to worry about - you will still receive the medication that you need.

If you order your repeat prescription directly from the GP practice this change will not affect you.

These changes will take effect from Monday 2nd September 2019.

Please ensure you order your repeat prescriptions when you have about 7 days of medication left and only order the medicines you need.

If you still want your community pharmacy to collect and deliver your prescription, please ensure you inform your chosen pharmacy.

Dear Patient,

patient surveyWe would like your input on how we can improve our services to you and how you perceive our surgery and staff. 

In 2011/12 we developed a virtual patient participation group (PPG) which always welcomes new members.  We ask the members of the group questions and opinions from time to time, such as what you think about our opening times or local services. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We would like to gather more patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups. We currently have 25 members which we hope to increase in the coming year.

The recent Patient Survey was created with input from members of the PPG, who also commented on the survey results and report.  The first face to face PPG meeting took place on 12th March 2013 and subsequent meetings have had an improved patient turnout.  We hope this is an ongoing trend and more patients will be available to attend future meetings which are now held on a quarterly basis. We welcome any new members. 

A report on the initial development and involvement of the PRG can be accessed via the link below and via the Survey Report link:-

Patient Reference Group Report and Survey Action Plan March 2012

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 

We will be in touch shortly after we receive your form. Please note that this is not a forum for complaints and that no medical information or questions will be responded to.

 

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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