In order that we can give the best service, we do not expect requests for home visits to be decided by the Receptionist. Where possible all requests for a home visit are taken by the Doctor. By doing this, the Doctor can assess the urgency and advise on any treatment necessary before the visit.
Except in a sudden emergency, we feel it is important to have requests for visits in before 10:30. This means we can usually visit in the late morning. If the request for a home visit is late, while the Doctor is out doing other visits or involved in booked consultations and it is not for an emergency requiring immediate response, there may be a delay. If you require home visits please phone early and be prepared to give full details.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.