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Patient survey: Diabetes education for people diagnosed with Type 2 diabetes

Dedicated diabetes education sessions happen all across the country, however attendance is low.  We would like to understand why this is, and what steps we can make to improve the uptake.  Current uptake nationally is approximately 7% for people diagnosed with Type 2 diabetes.   We know diabetes education is one of two diabetes indicators Clinical Commissioning Groups (CCG) are measured on and this is reported in the CCG Improvement and Assessment Framework. 

We are inviting patients to complete a survey about diabetes education to provide invaluable experience and insight into what the incentives and challenges are as well as considering different options for delivery of the education.  

We are inviting people diagnosed with Type 2 diabetes to complete this survey. To complete, please click on link below:

https://www.surveymonkey.co.uk/r/R2V78X5

The survey is voluntary and anonymous.  It should take a few minutes to complete and the survey will close on Monday 10th September 2018.

Paper copy surveys are available.  Should people with diabetes wish to talk to someone about this survey please contact NHS Northern England Diabetes Clinical Network team by email england.northerndiabetes@nhs.net or telephone number Tel: 0113 825 3307.

Feedback is very important in helping to shape this piece of work

Home Visits

Doctor's bagIn order that we can give the best service, we do not expect requests for home visits to be decided by the Receptionist.  Where possible all requests for a home visit are taken by the Doctor.  By doing this, the Doctor can assess the urgency and advise on any treatment necessary before the visit.

Except in a sudden emergency, we feel it is important to have requests for visits in before 10:30.  This means we can usually visit in the late morning.  If the request for a home visit is late, while the Doctor is out doing other visits or involved in booked consultations and it is not for an emergency requiring immediate response, there may be a delay.  If you require home visits please phone early and be prepared to give full details. 

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

 
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