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Care Navigation – to help patients get the right support, quickly


Across County Durham, all GP practices want to make sure their patients are seen quickly by the right healthcare professional for their problem.  We know that when you are not feeling well you just want to feel better quickly and sometimes may feel that the only person to help would be a GP.


Throughout June and July, our practice staff are receiving specialist training developed by clinicians, to help them provide you with information about choices you have to see an appropriate person for your healthcare needs.  Sometimes a GP isn't the best person to see.  Within your GP practice for example a Practice Nurse (for matters including dressings, immunisations or ear syringes) may be better.  You could also be directed to a healthcare professional in the community such as a community pharmacist, optician or sexual health nurse.


When the receptionists have completed their training and you contact your GP practice, the receptionists may ask you a few questions to help navigate you to the best person to help you quickly.  They won’t try to diagnose your problem, but you may need to tell them a little about why you are calling.  Of course you do not have to, the choice is yours and you can always still request to see your GP, but you may be able to be seen faster by someone who is able to provide the right care for you using 'Care navigation' to help, without waiting to see a GP.


For further details please see the link below 


www.northdurhamccg.nhs.uk/about-our-ccg/care-navigation

MMR catch-up Vaccination

Since November, measles outbreaks have been declared in Leeds, Liverpool, Birmingham, Manchester and Surrey that are linked to large outbreaks in Europe, with Romania, Italy and Germany being the worst affected countries. All UK cases have been reported in children and adults who have not received two doses of the MMR vaccine.

Measles is highly infectious and can lead to serious complications, particularly in immuno-suppressed individuals and young infants. It is also more severe in pregnancy, and increases the risk of miscarriage, stillbirth or preterm delivery.

Under-immunised communities, such as recent migrants and travellers, are at risk of catching measles in the UK. This risk is increased in those that travel to the affected countries, currently Romania, Italy and Germany.

MMR vaccine:

  • children should receive their two scheduled doses of MMR vaccine on time at the ages of 12 months and 3 years and 4 months.
  • the MMR vaccine can be given from six months of age before travel to a high risk country. Children who receive an MMR dose before their first birthday still require two further doses to be given at the recommended times.
  • patients over the age of three years and four months who do not have two recorded doses of MMR vaccine should be caught up opportunistically. 
  • there is no upper age limit for MMR vaccine and adults who are not protected should also be caught up. 
  • new entrants from abroad and newly registered patients should check their immunisation history.
  • post-natal women should check their MMR status and will be offered any outstanding doses.
  • all health professionals and reception staff should be fully protected against measles, mumps and rubella.

If you do not wish your child to be vaccinated, please inform the surgery so that this can be documented in their record to avoid being contacted further.



 
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