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Patient survey: Diabetes education for people diagnosed with Type 2 diabetes

Dedicated diabetes education sessions happen all across the country, however attendance is low.  We would like to understand why this is, and what steps we can make to improve the uptake.  Current uptake nationally is approximately 7% for people diagnosed with Type 2 diabetes.   We know diabetes education is one of two diabetes indicators Clinical Commissioning Groups (CCG) are measured on and this is reported in the CCG Improvement and Assessment Framework. 

We are inviting patients to complete a survey about diabetes education to provide invaluable experience and insight into what the incentives and challenges are as well as considering different options for delivery of the education.  

We are inviting people diagnosed with Type 2 diabetes to complete this survey. To complete, please click on link below:

https://www.surveymonkey.co.uk/r/R2V78X5

The survey is voluntary and anonymous.  It should take a few minutes to complete and the survey will close on Monday 10th September 2018.

Paper copy surveys are available.  Should people with diabetes wish to talk to someone about this survey please contact NHS Northern England Diabetes Clinical Network team by email england.northerndiabetes@nhs.net or telephone number Tel: 0113 825 3307.

Feedback is very important in helping to shape this piece of work

Friends and Family Test (FFT)

From 1st December 2014, all GP Practices will be inviting patients to give their views on their recent experience at the practice. 

This is called the Friends and Family Test and the question you will be asked is:

"We would like you to think about your recent experience of our service.  How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

The choices of reply are:

Extremely Likely

Likely

Neither likely nor unlikely

Unlikely

Extremely unlikely

Don't know

The practice will collate the information received and this will be published, although the patient will have a choice as to whether their comments are published.

Please complete a form when you visit the surgery.  Simplified forms are available for feedback from children or anyone who may require them.

You can also complete the form online using the appropriate link.



 
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