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Patient survey: Diabetes education for people diagnosed with Type 2 diabetes

Dedicated diabetes education sessions happen all across the country, however attendance is low.  We would like to understand why this is, and what steps we can make to improve the uptake.  Current uptake nationally is approximately 7% for people diagnosed with Type 2 diabetes.   We know diabetes education is one of two diabetes indicators Clinical Commissioning Groups (CCG) are measured on and this is reported in the CCG Improvement and Assessment Framework. 

We are inviting patients to complete a survey about diabetes education to provide invaluable experience and insight into what the incentives and challenges are as well as considering different options for delivery of the education.  

We are inviting people diagnosed with Type 2 diabetes to complete this survey. To complete, please click on link below:

The survey is voluntary and anonymous.  It should take a few minutes to complete and the survey will close on Monday 10th September 2018.

Paper copy surveys are available.  Should people with diabetes wish to talk to someone about this survey please contact NHS Northern England Diabetes Clinical Network team by email or telephone number Tel: 0113 825 3307.

Feedback is very important in helping to shape this piece of work

Nurse Clinics

pills_for_girlThe nursing team provide skilled nursing care for our patients, whether physically or mentally ill, from babyhood to old age. The nurses work in the surgery on diagnostic and progress tests, including taking blood and carrying out electro-cardiograms as well as more conventional nursing duties such as dressing wounds, giving injections and syringing ears. They also regularly monitor our patients with chronic illnesses such as asthma, hypertension and heart disease.

They are involved in running a Smoking Cessation Clinic and a Weight Management Clinic and give advice on family planning. For those patients travelling abroad, there is a Travel Clinic for advice on vaccinations, hygiene etc. Judith also runs a clinic for patients with Diabetes, to ensure they are monitored regularly.

Their work is under the clinical direction of the Doctors but, in certain situations, patients can consult them directly without seeing the Doctor first – ask the Receptionist. 

Another aspect of their work is health promotion where they will see anyone aged 16 and over and give advice on smoking, alcohol levels, diet etc. They also assist the Doctors with minor surgery.

The Phlebotomist

One of the receptionists, Jill, has been trained to take blood samples. If the Doctor decides you need to have blood taken, you may be booked in with her. She will not, however, be able to answer any medical questions you may have.

This arrangement allows the nurses more time to develop other clinics for the benefit of our patients.

24 Hour Blood Pressure Monitoring

If a GP has requested you to make an appointment to have a 24 hour blood pressure monitor fitted, this will usually be fitted and removed by Hazel, one of the receptionists.  Hazel has been trained to fit and remove, however she will not be able to answer any clinical questions regarding your health or results.

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