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Patient survey: Diabetes education for people diagnosed with Type 2 diabetes

Dedicated diabetes education sessions happen all across the country, however attendance is low.  We would like to understand why this is, and what steps we can make to improve the uptake.  Current uptake nationally is approximately 7% for people diagnosed with Type 2 diabetes.   We know diabetes education is one of two diabetes indicators Clinical Commissioning Groups (CCG) are measured on and this is reported in the CCG Improvement and Assessment Framework. 

We are inviting patients to complete a survey about diabetes education to provide invaluable experience and insight into what the incentives and challenges are as well as considering different options for delivery of the education.  

We are inviting people diagnosed with Type 2 diabetes to complete this survey. To complete, please click on link below:

https://www.surveymonkey.co.uk/r/R2V78X5

The survey is voluntary and anonymous.  It should take a few minutes to complete and the survey will close on Monday 10th September 2018.

Paper copy surveys are available.  Should people with diabetes wish to talk to someone about this survey please contact NHS Northern England Diabetes Clinical Network team by email england.northerndiabetes@nhs.net or telephone number Tel: 0113 825 3307.

Feedback is very important in helping to shape this piece of work

Hypertension, Heart & COPD Clinic

bp_check2These clinics are run by the nurses to monitor regularly patients with any of these conditions. They will refer patients back to the doctors if they feel it necessary.

“Weight No More”

The practice nurses run a weight management programme to offer support and guidance to patients with weight-related health problems. As well as being weighed, patients are given specialist dietary and exercise advice as each session.

Asthma Clinic

The Asthma Clinic is run by our practice nurses at various times during the week to suit the convenience of our patients. The aim of this clinic is to see all patients receiving asthma medication, assess their condition, teach inhaler technique, check lung function and so enable patients to control their asthma. The initial appointment is half an hour. Subsequent appointments can be made by the patient, the nurse or the Doctor.

Adult Immunisations

Many serious diseases, such as tetanus and polio are preventable by immunisation. Today all children have these immunisations but many older people have either never had these, or it is in the distant past. Please check with us if in doubt, as we are trying to ensure all our patients are protected.

Child/Baby Immunisations

Each Tuesday at 2.00pm we hold our Immunisation Clinic for babies and young children. It is extremely important that all youngsters are protected against infectious diseases. You should receive an appointment for this, but if you feel you have been missed, please contact us.

There are very few reasons why immunisation injections should not be given. Please discuss your child with the Nurse, Doctor or Health Visitor if you are concerned.

Ante-Natal Clinics

pregnant11Our Midwife, Kate, works in the community, caring for our patients who become pregnant. She runs a weekly Ante-Natal Clinic where she monitors the pregnancy and is available for advice and help. The clinic runs on a Wednesday from 9.00am by appointment. If you become pregnant, you will be given a ‘booking appointment’ at which she will ask you a few questions and carry out some general health checks. You will be seen regularly throughout your pregnancy either at the surgery or at the hospital, or both.

Family Planning

The Practice Nurses advise on contraception and all family planning issues. Appointments are available in any of the Nurse Clinics. IUCDs can be fitted at a mutually agreeable time with the doctor, as can the contraceptive implant.

Smoking Cessation Clinic

The Practice Nurses run clinics to help those smokers who wish to kick the habit. If you would like to know more about it, please ask at the reception desk.

Well Person Clinic

At the Well Person Clinic, the nurse measures blood pressure, weight etc, and offers specific advice including literature, about any health problems detected.

We may send for you or you can ask the Receptionist for an appointment.

Well Woman Clinic

Our nursing team run Well Woman Clinics at various times during the week. At this Clinic, as well as cervical screening, advice is given on women’s health issues as well as healthy lifestyle advice. Appointments can be fitted into any of the nurses’ clinics.

Diabetic Clinic

The Diabetic Clinic is held twice monthly on a Friday afternoon. This is led by Judith the Practice Nurse under the supervision of Dr Telford. Appointments are available with the Judith, the podiatrist and the dietitian.

Holiday Immunisations

As many people now travel abroad on holiday, it is more important than ever to make sure you have the correct immunisations. Unless you are going to Northern Europe or North America, it is very likely that you will need holiday immunisations and advice. Please make an appointment with the Practice Nurse in plenty of time, to discuss these. Most vaccinations are free but a few vaccinations, such as rabies, cannot be provided on the NHS and there will therefore be a charge to cover the cost. We are also a Yellow Fever Centre and can give yellow fever vaccination to those travellers who require it. There is also a charge for this vaccination.

Minor Surgery

To avoid patients having to go to hospital, the 2 of the Doctors carry out minor surgery operations and give injections to patients in the surgery.

Warfarin Clinic

You may be taking the medicine – Warfarin. This is a tablet used to thin the blood in certain medical conditions. It is important for you to take the correct dose. A pharmacist attends the surgery each Thursday to check blood levels and advise on the correct dose of each patient on warfarin. If you have any concerns about your warfarin please let us know so that we can arrange a special appointment at this clinic.

Physiotherapy Clinic

Today many patients suffer injuries or conditions due to work or leisure. For many of those, rapid physiotherapy is extremely helpful and gets them back to health quickly. A physiotherapist, Richard, comes to the surgery on Friday mornings from 8.30 to 11.30. He gives these patients treatment and advice. Please see one of the Doctors who will assess you prior to referral. We also refer patients to the University Hospital of North Durham for physiotherapy in many cases. They have more equipment there and are also geared for rapid response.

Elderly Patients

We have always run a planned programme to care for  the elderly, using our computer register and nursing team

 
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